Effective from 26th August 2021 at 0:00 GMT+8, Novelship is excited to announce a new Power Seller Program. As a way to ensure our users are reaping as many benefits as deserved, Novelship sellers can receive better seller fees and benefits simply by improving sales performance, either in terms of sales quantity or sales value. The Novelship Power Seller Program aims to establish a more equal, transparent, and stable marketplace for all of our users to enjoy.

How It Works 

The new Power Seller Program consists of 21 seller levels, with level 1 sellers enjoying 7% seller fees, and level 21 sellers receiving 3% seller fees. When it comes to understanding the seller levels — they are primarily determined by two criteria: the number of sales successfully completed, or the value of sales successfully completed within a rolling, 90 day period (which is calculated based on the day you enroll in the Power Seller Program). Novelship’s internal system will evaluate these two points and assign a level based on which criteria are more favorable to the user’s account.

* Seller-level benefits are added immediately and will not be downgraded for at least 90 days after receiving them.

Tier Levels

In addition to seller levels, users will also enjoy greater benefits via a newly structured tier system. To briefly explain, there are 4 different tiers spanning from Bronze to Platinum. Users can boost their seller levels by increasing their sales performance. By doing so, not only do they get to the satisfaction of being a top seller on Asia’s largest sneaker marketplace, but they will enjoy even more perks.  If you level up during your 90 day period, you will immediately receive your seller-level benefits, while tier benefits are unlocked after your current 90 day period expires*.

Penalty fee waivers and return shipping waivers cannot be redeemed if an item fails our authentication check and is deemed illegitimate or fake. All waivers must be used within the current 90 day period and do not roll over to the next. Once your allocated waivers have been used, you will be responsible for all penalty fees and return shipping fees.

The Program in Action

From 28-May-2021 until 25-Aug-2021, Mitchell sold 12 items on Novelship worth a total sales value of $4,800 SGD. On 26-Aug-2021 when the new power seller program commences, Mitchell will be invited to join the program as a Level 1 Power Seller, and enjoy a 7.0% seller fee if he chooses to enroll in the program, along with the Bronze tier benefits listed above.

During the next 30 days, if Mitchell sells an additional 30 items or achieves a total sales value of $12,000 SGD, he will be promoted to Level 4 and his seller fee will reduce from 7.0% to 6.4%, effective immediately, for the remainder of his current 90 day period. From day 91 onwards, Mitchell will begin the next period of 90 days as a Level 4 seller, with Silver Tier benefits.

Frequently Asked Questions

Users can go to the FAQ page to get a better understanding of how the Power Seller Program works in detail. Surveying our users, we’ve listed out responses to any inquiry you may have, so feel free to take a read.

How can I enroll in the new Power Seller Program?

Provided you have met the minimum enrollment requirements, you’ll receive an automated invite via email and push notification (if you are an app user) inviting you to join the program. Simply select the “enroll” button to get started.

How long can I enjoy my upgraded seller fees if I level up within the first 90 days? 

If you level up within the first 90 days, you will enjoy the new seller fee percentage for the rest of the 90 day period. From days 91 to 180 you will also enjoy your current seller level or even level it up by selling more. Please refer to the Seller Levels Table for more information.

Can I opt out of the Power Seller Program? 

The Power Seller Program is opt-in, if you do not wish to join you can simply not accept the automated invite once received. By choosing to not enroll, you will revert back to your equivalent organic seller fee level according to the information here. 

If you have joined the program and wish to remove yourself, please contact us via Live Chat or support@novelship.com for assistance.