Novelship의 모든 제품은 엄격한 인증 과정을 거칩니다. 주문의 배열에 따라 달라지지만, 추적 번호는 보통 영업일 기준 5-9일 내에 제공됩니다.

Novelship은 엄격한 검증 과정을 통해 각 제품을 개봉하여 포장, 외관, 내부 구성 요소 및 액세서리를 철저히 점검합니다. 결함과 불완전한 부분이 표시되며, 인증 팀이 최종 승인 전에 각 제품의 정당성을 확인합니다.

If you change your mind, you may return the product fulfilled by Novelship within 30 days of receipt in the United States for a refund of the product price you paid, provided you comply with the conditions stated in our Returns and Refund Policy. Original shipping fees, processing fees, and taxes for returns are not refundable.

You are responsible for any return shipping costs. We will provide a return address after the request is confirmed by the Novelship Customer Specialist team.

Please contact our customer service team before returning any product. For further information, please refer to our Term and Conditions.

Size exchanges are available provided the item(s) are unused, still have the Novelship Authentication tag attached, and the product and box conditions are the same as when they were dispatched.

Requests for size exchanges can only be made within 30 days of the shipping date and are subject to availability.

Please contact our customer service team before returning any product.

For further information, please refer to our Term and Conditions.